Senior Business Analyst

EPAM Systems; Santiago de Querétaro; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off and sick leave

Upskilling and certification courses

LinkedIn Learning access

Descripción de la vacante

EPAM Systems in Querétaro is seeking a Senior Business Analyst to translate complex business needs into detailed software requirements. You will partner with product managers, users, and engineering teams to ensure functional and non‑functional requirements are well understood and implemented.

The role requires strong analytical skills, excellent communication, and experience with Agile methodologies. You will document user stories with clear acceptance criteria, support UAT, and help streamline

Formación

• 3+ years of BA experience in IT or software development.
• Strong problem solving and analytical skills.
• Excellent written and verbal communication to explain technical concepts.
• Solid understanding of Agile (Scrum/Kanban) and sprint cycles.
• Experience documenting requirements using Jira/Confluence or similar tools.

Responsabilidades

• Gather, clarify, and document comprehensive functional and non‑functional requirements with business units and users.
• Analyze current processes and design improved to-be workflows.
• Translate business needs into clear user stories with acceptance criteria (BDD where appropriate).
• Act as liaison between technical teams and business units across the SDLC.
• Support QA and UAT to ensure delivered software meets requirements.

Conocimientos

Business Analysis

Requirements Gathering

Agile Methodologies

Jira/Confluence

English Proficiency

Educación

Bachelor's degree in related field

Herramientas

Jira

Confluence

Miro

Visio

Descripción del empleo

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a structured, analytical Senior Business Analyst to join our engineering department.

In this role, you will be the key translator between our business stakeholders and our software development teams. Your primary objective will be to understand complex business problems, analyze current workflows, and elicit detailed, high-quality requirements that our engineers can seamlessly transform into working software.

Responsibilities

• Partner with business units, product managers, and users to gather, clarify, and document comprehensive functional and non-functional requirements
• Analyze "as-is" business processes, identify pain points or inefficiencies, and design optimal "to-be" workflows to streamline operations
• Translate business needs into clear, concise, and structured user stories with well-defined acceptance criteria, using Gherkin/BDD where appropriate, for the development backlog
• Act as the primary liaison between technical teams and business units, facilitating communication and managing expectations throughout the software development lifecycle (SDLC)
• Partner with Quality Assurance (QA) and business users to validate that delivered software meets original business requirements, including support for User Acceptance Testing (UAT)

Requirements

• A minimum of 3 years of relevant experience as a Business Analyst in an IT or software development environment
• Excellent problem-solving skills with a knack for breaking down complex systems and processes into logical, easy-to-understand components
• Outstanding written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and vice versa
• Good understanding of Agile methodologies (Scrum/Kanban) and experience working within sprint cycles
• Proficiency in documenting requirements and workflows using tools like Jira, Confluence, Miro, Visio, or similar platforms
• Experience working in Financial Services, Insurance, or Retail domains
• Strong written and spoken proficiency in English at a C1 level or higher

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.