Senior Business Analyst

EPAM Systems; Aguascalientes; Presencial; MXN 420.000 - 650.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare benefits

Paid time off and sick leave

Global career opportunities

LinkedIn Learning access

Volunteer opportunities

Descripción de la vacante

EPAM Systems in Mexico is seeking an experienced Senior Business Analyst to bridge business stakeholders with software development teams. You will collect, refine, and document requirements, map current workflows, and translate them into actionable user stories with clear acceptance criteria.

You will collaborate with product managers and developers across international teams, apply Agile practices, and ensure the delivered software meets business goals.

Formación

• 3+ years of experience as a Business Analyst in IT or software development
• Strong analytical thinking and problem-solving abilities
• Excellent written and verbal communication, able to explain technical concepts to non-technical audiences
• Solid understanding of Agile methodologies (Scrum/Kanban) with experience in sprint cycles

Responsabilidades

• Gather, refine, and record thorough functional and non-functional requirements
• Analyze current business processes and design improved workflows
• Translate needs into clear user stories with acceptance criteria and Gherkin/BDD where suitable
• Serve as the liaison between business units and technical teams throughout the SDLC
• Assist QA and users to ensure delivered software meets original requirements and supports UAT

Conocimientos

Analytical thinking

Problem solving

Communication skills

Agile methodologies

Technical storytelling

Herramientas

Jira

Confluence

Miro

Visio

Descripción del empleo

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for an organized Senior Business Analyst to become part of our engineering department. In this capacity, you will serve as the essential bridge connecting our business stakeholders with our software development teams. Your core focus will be understanding intricate business challenges, examining existing workflows, and drawing out thorough, high-quality requirements that our engineers can readily convert into functioning software. You are someone who enjoys probing the "why," exploring data, charting out processes, and making sure the engineering team's output delivers genuine value to the business.

Responsibilities

• Work alongside business units, product managers, and users to collect, refine, and record thorough functional and non-functional requirements
• Examine existing "as-is" business processes, pinpoint pain points or inefficiencies, and craft improved "to-be" workflows to streamline operations
• Convert business needs into clear, structured user stories with well-defined acceptance criteria, applying Gherkin/BDD where suitable, for inclusion in the development backlog
• Serve as the main point of contact between technical teams and business units, enabling smooth communication and managing expectations across the software development lifecycle (SDLC)
• Work with Quality Assurance (QA) and business users to confirm delivered software aligns with original business requirements, including assistance with User Acceptance Testing (UAT)

Requirements

• At least 3 years of relevant experience as a Business Analyst within an IT or software development setting
• Strong analytical thinking and problem-solving abilities, with a talent for breaking down complex systems and processes into clear, logical components
• Exceptional written and verbal communication skills, capable of explaining technical concepts to non-technical audiences and vice versa
• Solid understanding of Agile methodologies, including Scrum or Kanban, with hands‑on experience working within sprint cycles
• Skilled in documenting requirements and workflows using tools such as Jira, Confluence, Miro, Visio, or comparable platforms
• Background in Financial Services, Insurance, or Retail sectors
• Excellent English proficiency (B2 level or higher)

We offer

• International projects with top brands
• Work with global teams of highly skilled, diverse peers
• Healthcare benefits
• Employee financial programs
• Paid time off and sick leave
• Upskilling, reskilling and certification courses
• Unlimited access to the LinkedIn Learning library and 22,000+ courses
• Global career opportunities
• Volunteer and community involvement opportunities
• EPAM Employee Groups
• Award-winning culture recognized by Glassdoor, Newsweek and LinkedIn

EPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.