Senior AV Client Services Manager

Nasdaq Corporate Solutions; Mariano Escobedo; Hybrid; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Short-term incentives

Long-term incentives

Job summary

Nasdaq Corporate Solutions seeks an experienced AV Event Manager to connect client needs with flawless event execution in a dynamic corporate setting. You will manage the AV calendar, lead consultations, and translate requirements into production briefs.

Ideal candidates have 6+ years in AV production, strong AV terminology, and excellent English communication. Hybrid work in Mexico with flexible scheduling and collaboration with internal teams.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 6+ years in professional audiovisual production, broadcast operations, live events, or related fields.
• Strong knowledge of AV systems and terminology (audio, video, lighting, signal flow, control rooms, streaming).
• Proven ability to communicate technical concepts clearly to clients and production teams.
• Excellent organizational, documentation, and client relationship management skills.

Responsibilities

• Manage the AV event calendar from intake through delivery.
• Serve as the primary client AV consultations contact, gathering technical requirements and objectives.
• Translate client needs into detailed technical briefs and work orders for production teams.
• Partner with internal teams, vendors, and stakeholders to align technical and logistical requirements across events.
• Identify risks and resolve issues; participate in post-event reviews and feedback.

Skills

AV terminology

Client relationship management

English fluency

Microsoft Office

Project management tools

Education

Bachelor's degree or equivalent

Tools

Monday.com

AV production software

Job description

Nasdaq Corporate Solutions seeks an experienced AV Event Manager to connect client needs with flawless event execution in a dynamic corporate setting. You will manage the AV calendar, lead consultations, and translate requirements into production briefs.

Ideal candidates have 6+ years in AV production, strong AV terminology, and excellent English communication. Hybrid work in Mexico with flexible scheduling and collaboration with internal teams.