SAP Organizational Change Management (OCM) Lead

IBM; Ciudad de México; On-site; MXN 1,200,000 - 2,400,000; Full time

Job summary

IBM Consulting in Mexico City is seeking a Senior Organizational Change Management Lead to drive end-to-end change programs for large-scale business and digital transformations. You will partner with executives, delivery teams, and stakeholders to align change initiatives with strategic goals.

You will lead strategy, adoption, training, communications, and readiness efforts, employing formal methods such as Prosci or IBM Change, and working with SAP/ERP projects to ensure sustainable value

Qualifications

• Senior OCM with SAP/ERP implementation expertise.
• End-to-end adoption, stakeholder management, communications, training, readiness, cutover, go-live and hypercare.
• Formal change methodologies such as IBM Change or Prosci.

Responsibilities

• Define and govern enterprise change management strategies for transformation programs.
• Engage executives and C-level sponsors to drive organizational commitment.
• Lead multidisciplinary teams to translate vision into adoption roadmaps and sustainable interventions.
• Assess organizational impacts, anticipate adoption risks, and implement mitigation strategies.
• Establish governance, adoption metrics, and KPIs to measure transformation outcomes.

Skills

Organizational change management

Stakeholder management

Change strategy leadership

Adoption & impact management

Risk mitigation

Education

Prosci certification

CCMP certification

IBM Change certification

Tools

SAP

S/4HANA

Blue Yonder

EWM

Fiori

Excel

Power BI

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a Senior Organizational Change Management (OCM) Lead, you will serve as a trusted advisor to clients and transformation leaders, defining, leading, and governing the end-to-end change management strategy for large-scale business and digital transformation programs. You will partner closely with executive stakeholders, business leaders, and delivery teams to ensure the successful adoption of new operating models, technologies, processes, and ways of working, while aligning change initiatives with strategic business objectives and expected outcomes.

Your primary responsibilities include:

• Enterprise Change Strategy Leadership: Define and govern comprehensive change management strategies that support complex transformation programs, ensuring alignment between business objectives, organizational priorities, and measurable adoption outcomes.




• Executive Stakeholder Engagement: Act as a strategic advisor to client executives and C-level leaders, building sponsorship, influencing decision‑making, and driving organizational commitment throughout the transformation journey.




• Transformation Adoption & Impact Management: Lead multidisciplinary Change, Training, and Communications teams to translate business vision into scalable adoption strategies, execution roadmaps, and sustainable change interventions that accelerate business value realization.




• Organizational Readiness & Risk Mitigation: Assess organizational impacts, anticipate adoption risks and resistance, and implement proactive mitigation strategies to ensure successful transition and long‑term behavioral change.




• Benefits Realization & Sustainable Outcomes: Establish governance frameworks, adoption metrics, and success indicators to measure transformation effectiveness and ensure sustained business outcomes through structured organizational change management practices.

Required technical and professional expertise

Perfil senior de Organizational Change Management con experiencia en implementaciones SAP/ERP de gran escala, idealmente SAP S/4HANA.

Experiencia end-to-end en adopción, stakeholder management, comunicaciones, capacitación, readiness, cutover, go‑live e hypercare.

Manejo de metodologías formales de cambio, como IBM Change, Prosci o equivalente.

Inglés profesional y disponibilidad para trabajo presencial en etapas críticas.

Experiencia en manufactura/CPG será un diferenciador.

Preferred technical and professional experience

• Experiencia en programas SAP multi‑ola, pilotos y rollouts, incluyendo transición o convivencia entre ECC y S/4HANA;




• Conocimiento de procesos intercompañía y soluciones como Blue Yonder, EWM y Fiori;




• Certificaciones Prosci, CCMP o IBM Change y experiencia en learning design, adopción, readiness y KPIs post Go‑Live;




• Experiencia trabajando con squads ágiles, Sponsors, Process Change Leads, Key Users y PMO;




• Manejo de Excel/Power BI para seguimiento y dashboards;




• Experiencia en bebidas/CPG, preferentemente en México o Latinoamérica.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.