Salesforce Admin

Talentola; Estado de México; Remoto; MXN 700.000 - 900.000; Tempo pieno

Descrizione del lavoro

Talentola seeks a Senior Salesforce Admin to drive ongoing Salesforce projects, focusing on Sales Cloud with CPQ, RCA, and AI/Agent capabilities. You will work with business stakeholders across agile teams to implement critical CRM solutions and support M&A migration activities on the Salesforce platform.

You will act as a liaison between technical and business teams, develop essential documentation, and lead cross-functional efforts to meet business goals and product vision.

Competenze

• Must have Salesforce Sales Cloud Consultant experience and certifications.
• Must have Salesforce Administrator expertise/certifications.
• Must have Salesforce RCA & CPQ implementation expertise/certifications.
• Must have experience in building AI & Agentic solutions.
• Excellent communication and analytical skills.
• Experience with PSA/Financial Force and Order Management a plus.
• Experience in Salesforce Mobile and content management tools is a plus.

Mansioni

• Lead Salesforce initiatives in an agile environment with stakeholders.
• Capture requirements and translate into Salesforce solutions.
• Develop functional specs and design documentation for Lightning platform.
• Collaborate across teams to deliver end-to-end CRM projects.
• Present prototypes and demos to business users as needed.
• Track project status and manage dependencies with delivery teams.

Conoscenze

Sales Cloud

CPQ

PSA

CRM / Agent

BA experience

Agile / SAFe

Salesforce Platform

Mobile Salesforce

Strumenti

Salesforce CRM

Seismic

Descrizione del lavoro

Role - Salesforce Admin

100% Remote Role

SF Admin should have:

• Sales Cloud
• CPQ
• PSA must for 1 role
• Add on - CRM, Salesforce Agent
• BA experience is must
• Hands on with platform

JOB Summary

The Salesforce team is looking for a Senior Salesforce Admin to drive ongoing projects on Salesforce platform. Specifically looking for someone with Salesforce Sales Cloud admin skills with additional expertise in extended capabilities like CPQ, RCA, CRMA, AI/Agent etc. implementing critical projects working across different business stakeholders.

Role is also responsible for creating and presenting strategic consulting and deliverables for clients, including analysis, recommendations, and implementation of salesforce.com functionality.

This role is also responsible for supporting ongoing M&A migration activities across Salesforce platform collaborating with business partners across M&A's and Mastercard.

Role

Working with Business owners to capture requirements in delivering solutions in an agile environment and support the scrum team in upholding SAFe/Agile standards and processes.

Work as a knowledgeable liaison between technical teams, testing teams and business stakeholders in delivering business critical solutions and obtain a good understanding of product functionality and dependencies.

Developing and maintaining essential documentation: functional specifications (user stories, use cases, depending on the assignment), design documentation for building solutions in Salesforce lightning platform.

Be the conduit between business and functional requirements, collaborating with scrum team to ensure clear understanding of what is needed to meet business expectations.

Understand broader product vision and roadmap, provide recommendations on potential future projects, and communicate those to the Product Owner

Show Leadership skills in making thoughtful decisions working with different teams.

Manage relationships with key stakeholders

Working in full pace agile environment and has complete knowledge of agile ceremonies.

Leads acquisition integration projects or other key strategic projects that require significant coordination & changes to application structure.

Proactively manages the end-to-end delivery of engineering work through the engineering team and all dependent organizations

Reports on progress, ensuring dependencies are covered

Responsibilities Include:

• Prioritize multiple tasks effectively and manage multiple client's engagements at one time.
• Must be able to shift gears quickly and manage many client relationships at once.
• Help ensure client cases achieve their intended results. Bring forward recommendations on possible future projects to achieve even greater results and communicate that to the sales team.
• Extensive experience and demonstrated consistent success in systems architecture/design including managing complex projects, scoping multiple work-streams and working across multiple teams/geographies
• Experience collaborating with different team members to ideate appropriate design solutions
• Manage and maintain a collaborative working relationship with internal resources and consistently deliver high-quality services
• Proficient with the activities and best practices associated with M&A transactions and integration, preferred
• Ability to lead and facilitate cross-functional teams to achieve project objectives through indirect leadership.
• Self-motivated individuals with ability to engage and influence peers and business partners.
• Must also present Prototypes/Demos to business users as required.
• Track and report project status to client and internal delivery and management teams
• Must have experience in working in Salesforce and implementing solutions using agile methodology.

About You

• Must have Salesforce Sales Cloud Consultant experience and certifications.
• Must have Salesforce Administrator expertise/certifications.
• Must have Salesforce RCA & CPQ implementation expertise/certifications.
• Must have experience in building AI & Agentic solutions.
• Excellent communication skills and strong analytical skills.
• Experience working with PSA/Financial Force, Order Management is a plus.
• Must have work experience on Salesforce Mobile.
• Experience working with Content Management tools is plus (Seismic)
• Experience in supporting and managing 3rd party AppExch tools.
• Understanding system integrations, ETL & BI tools will be an added advantage
• Experience in working with Excel spreadsheets, Data loads and creating mapping templates