Sales Supervisor

Landing; Ciudad de México; Presencial; MXN 237.000 - 321.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped commissions

Grocery vouchers

Vacation days 12 per year

PTO 40 hours per year

Health insurance

On-site parking

Landing Stays travel benefit

Descripción de la vacante

Landing is seeking a Reservation Sales Leader to guide a high-volume team in Mexico City. You will drive performance across pipeline health, coaching, and conversion, while using automation and AI tools to raise efficiency and consistency.

This is ideal for an individual ready to step into a first-line leadership role with a clear path to Sales Manager. You will collaborate with Support, Billing, and Ops to remove blockers, improve close rates, and maintain CRM discipline.

Formación

• 3+ years in B2C or B2B sales with a proven performance track record.
• 1+ year of experience managing sales or customer-facing teams.
• Proven ability to hit and exceed targets through your team.
• Strong command of sales funnels, pipeline management, and CRM tools (HubSpot, Salesforce).
• Experience with automation tools (Zapier or similar) and BI tools (Looker or similar).
• Strong use of AI tools to improve workflows and efficiency.

Responsabilidades

• Own your team's quota attainment and KPI performance — booked nights, conversion, QA, and pipeline hygiene.
• Provide real-time coaching on calls, deals, and objection handling.
• Ensure fast, consistent follow-up across all inbound and outbound leads.
• Manage escalations and step in when deals need to be saved or closed.
• Drive CRM discipline and data quality across your team.
• Analyze performance (calls, conversions, CSAT, pipeline) and turn insights into action.
• Partner with internal teams (Support, Billing, Ops) to remove blockers and improve close rates.
• Implement and optimize sales processes, automations, and AI workflows.
• Build a high-performance culture: accountability, urgency, and strong execution.

Conocimientos

Sales leadership

Team management

Sales targets

HubSpot

Salesforce

Zapier

Looker

AI workflows

Problem solving

English proficiency

Herramientas

Zapier

Looker

Descripción del empleo

Important Notes

This position is based on-site in Mexico City, CDMX. Remote work is not available for this role.

Submitted resumes must be in English to be considered.

About Us

Since 2019, Landing has redefined apartment renting with the industry's first flexible living model. Our membership program provides consumers access to a network of apartments in 60+ top markets with no deposits, hassles, or stress.

About the Role

You'll lead a team of Reservation Sales Specialists responsible for converting inbound demand into booked nights and long-term members. This is a metrics-driven role where you'll own your team's performance end-to-end: pipeline health, follow-ups, call quality, conversion, and overall output.

This is an ideal next step for a strong individual contributor ready to lead their first team — ownership, mentorship, and a clear path to Sales Manager

Beyond day-to-day management, you'll identify gaps, implement solutions, and continuously improve how we sell — including leveraging automation and AI tools to increase efficiency and consistency.

About the Team

You'll join a lean, fast-moving team focused on scaling a high-volume, high-efficiency sales operation. The team moves quickly, adapts fast, and continuously raises the bar on both performance and customer experience.

What You'll Do

• Own your team's quota attainment and KPI performance — booked nights, conversion, QA, and pipeline hygiene.
• Provide real-time coaching on calls, deals, and objection handling.
• Ensure fast, consistent follow-up across all inbound and outbound leads.
• Manage escalations and step in when deals need to be saved or closed.
• Drive CRM discipline and data quality across your team.
• Analyze performance (calls, conversions, CSAT, pipeline) and turn insights into action.
• Partner with internal teams (Support, Billing, Ops) to remove blockers and improve close rates.
• Implement and optimize sales processes, automations, and AI workflows.
• Build a high-performance culture: accountability, urgency, and strong execution.

What You'll Need

• 3+ years of experience in B2C or B2B sales with a strong performance track record.
• 1+ years of experience managing sales or customer-facing teams.
• Proven ability to hit and exceed targets through your team.
• Strong command of sales funnels, pipeline management, and CRM tools (HubSpot, Salesforce).
• Experience with automation tools (Zapier or similar) and BI tools (Looker or similar).
• Strong use of AI tools to improve workflows and efficiency.
• Highly accountable, proactive operator who identifies and solves problems without being asked.
• English proficiency: B2- C1 (advanced)
• Ability to work from our Polanco office — a collaborative, fast-moving environment.

Compensation & Benefits

• Salary: $25,000MXN gross per month + Uncapped commissions
• Grocery vouchers: $1,500 MXN net per month
• Vacation: 12 days per year (available after 90 days of employment)
• Paid time off (PTO): 40 hours per year (available after 30 days of employment)
• Health insurance: Major medical (MetLife), minor medical (AXA Keralty), dental, and vision coverage
• Parking: On-site parking for bikes, motorcycles, and cars
• Travel benefit: $750 USD annually in Landing Stays