Sales Service Representative

SMTVYS LLC; Tijuana; Presencial; MXN 223.000 - 357.000; Jornada completa

Descripción de la vacante

SMTVYS LLC in Tijuana, Mexico, is seeking a Sales Service Representative for a full-time, on-site role. Base duties include managing client relations, addressing inquiries, and identifying customer needs to provide effective solutions.

The position requires promoting products, processing orders, and delivering accurate sales reporting with strong attention to detail. You will also offer technical guidance when needed, collaborate with the sales team to achieve targets, and ensure a seamless

Formación

• This role requires strong sales and customer service skills with professional client handling.
• Ability to analyze market trends and identify sales opportunities.
• Ability to learn about the company's devices to provide guidance to clients.
• Fluency in Spanish and English with excellent communication.

Responsabilidades

• Manage client relations, address inquiries, and identify customer needs to provide effective solutions.
• Promote company products and process orders to ensure timely delivery.
• Generate sales reports and collaborate with the sales team to meet targets.
• Provide technical guidance to clients when necessary and maintain CRM records.

Conocimientos

Sales & customer service

Market analysis

Tech product knowledge

Bilingual Spanish/English

CRM software

MS Office

Attention to detail

Educación

Bachelor's degree in Business/Marketing

Herramientas

CRM software

Microsoft Office

Descripción del empleo

SMTVYS LLC was established in 2014 to address the technology needs of manufacturing companies by providing efficient, innovative, high-quality devices tailored to the industry's requirements. The company is committed to delivering superior products and exceptional service to facilitate industrial processes. With a dedication to quality and innovation, SMTVYS LLC continues to support industrial advancement and operational excellence. Join us in shaping the future of technology solutions for the manufacturing sector.

Company Description

SMTVYS LLC was established in 2014 to address the technology needs of manufacturing companies by providing efficient, innovative, high-quality devices tailored to the industry's requirements. The company is committed to delivering superior products and exceptional service to facilitate industrial processes. With a dedication to quality and innovation, SMTVYS LLC continues to support industrial advancement and operational excellence. Join us in shaping the future of technology solutions for the manufacturing sector.

Role Description

This is a full-time, on-site role as a Sales Service Representative, based in Tijuana, BCN. The Sales Service Representative will manage client relations, address inquiries, and identify customer needs to provide effective solutions. Responsibilities include promoting company products, processing orders, generating sales reports, and offering technical guidance when necessary. The role involves collaborating with the sales team to achieve targets and ensuring a seamless customer experience through excellent service and support.

Qualifications

• Strong sales and customer service skills, including the ability to build relationships and handle client inquiries professionally
• Proficiency in analyzing market trends, identifying opportunities, and developing sales strategies
• Technical knowledge or ability to learn about the company's devices and solutions to provide guidance to clients
• Excellent communication and interpersonal skills with fluency in Spanish and English
• Proficiency in Microsoft Office Suite and experience with CRM software
• Highly organized with attention to detail and the ability to manage multiple tasks simultaneously
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Previous sales or customer service experience in the manufacturing or technology sector is a plus