Sales Service Representative

SMTVYS LLC; Tijuana; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

SMTVYS LLC is seeking a Sales Service Representative for a full-time, on-site role based in Tijuana, BCN. You will manage client relations, process orders, and identify customer needs to provide effective solutions while collaborating with the sales team to achieve targets.

The ideal candidate will have strong sales and customer service skills, fluency in Spanish and English, and experience with CRM software and Microsoft Office.

Formación

• Proven track record in sales and customer service roles.

Responsabilidades

• Promote SMTVYS LLC products to clients and partners.
• Process orders accurately and timely.
• Generate sales reports for management.
• Provide technical guidance on products when needed.
• Collaborate with the sales team to hit targets.
• Deliver an excellent customer experience and support.

Conocimientos

Strong sales

Customer service

Market analysis

Technical product knowledge

Bilingual Spanish/English

CRM software

Organizational skills

Educación

Bachelor's degree in Business/Marketing

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Company Description

SMTVYS LLC was established in 2014 to address the technology needs of manufacturing companies by providing efficient, innovative, high-quality devices tailored to the industry's requirements. The company is committed to delivering superior products and exceptional service to facilitate industrial processes. With a dedication to quality and innovation, SMTVYS LLC continues to support industrial advancement and operational excellence. Join us in shaping the future of technology solutions for the manufacturing sector.

Role Description

This is a full-time, on-site role as a Sales Service Representative, based in Tijuana, BCN. The Sales Service Representative will manage client relations, address inquiries, and identify customer needs to provide effective solutions. Responsibilities include promoting company products, processing orders, generating sales reports, and offering technical guidance when necessary. The role involves collaborating with the sales team to achieve targets and ensuring a seamless customer experience through excellent service and support.

Qualifications

• Strong sales and customer service skills, including the ability to build relationships and handle client inquiries professionally
• Proficiency in analyzing market trends, identifying opportunities, and developing sales strategies
• Technical knowledge or ability to learn about the company's devices and solutions to provide guidance to clients
• Excellent communication and interpersonal skills with fluency in Spanish and English
• Proficiency in Microsoft Office Suite and experience with CRM software
• Highly organized with attention to detail and the ability to manage multiple tasks simultaneously
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Previous sales or customer service experience in the manufacturing or technology sector is a plus