Sales Manager - Openning Mama Shelter Mexico City

Mama Shelter; Ciudad de México; On-site; MXN 600,000 - 1,000,000; Full time

Job summary

Mama Shelter Mexico City is seeking a Sales Manager to drive growth by securing corporate accounts, nurturing key relationships, and promoting the Mama experience to leisure and corporate travelers. You will lead strategic business development, collaborate with Revenue, Marketing and Operations, attend events, host clients, and craft packages that maximize occupancy and revenue.

Fluency in English and Spanish and a results-driven mindset are essential to position Mama Shelter as the coolest

Qualifications

• Proven experience as a Sales Manager in lifestyle, boutique hotels, preferably in Mexico City.
• Fully bilingual in English and Spanish, written and spoken.
• Strong networker with emotional intelligence and a results-driven mindset.
• Proficient in hotel sales systems and CRM tools.

Responsibilities

• Strategic business development to secure new corporate accounts and group bookings.
• Account management with corporate clients, travel agencies, and event planners.
• Drive room nights, F&B buyouts, and event sales to meet targets.
• Attend industry events and host prospective clients to grow the local market.
• Collaborate with Revenue, Marketing and Operations to create attractive packages.
• Track performance and prepare forecasting and pipeline reports.

Skills

Corporate sales

Account management

Negotiation

Networking

Tools

CRM software

Job description

• Full-time
• Job Type: Permanent
• Job Schedule: Full-Time

Company Description

Founded in 2008 by Serge Trigano and his sons Jérémie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible.

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

And now, Mama Shelter is making its big debut in Mexico bringing its rebel spirit and unapologetic fun to La Roma. Mexico City is about to get the Mama treatment, sociable, inclusive, and never too serious. When life gets boring, run to Mama.

Job Description

Job Overview:

As a Sales Manager at Mama Shelter, you aren’t just selling rooms or event spaces—you are selling a lifestyle, a vibe, and a whole experience. You are the energetic commercial engine of the hotel. Your mission is to drive business growth by identifying new opportunities, nurturing key accounts, and positioning Mama as the coolest, most sought-after neighborhood hub in Mexico City for both leisure and corporate travelers.

Key Responsibilities:

• Strategic Business Development: Proactively prospect, pitch, and secure new corporate accounts, group bookings, and local partnerships that align with Mama’s fun and vibrant brand positioning.
• Account Management: Build and maintain strong, long-lasting relationships with corporate clients, travel agencies, event planners, and local businesses.
• Revenue & Target Achievement: Drive room nights, F&B buyouts, and event sales to consistently meet or exceed property revenue and occupancy targets.
• Networking & Local Buzz: Be the face of Mama in the local market—attend industry events, host prospective clients for lunch or drinks at the restaurant, and stay ahead of Mexico City hospitality trends.
• Collaboration & Cross-Selling: Work closely with the Revenue Management, Marketing, and Operations teams to create attractive packages, corporate rates, and maximize profitability.
• Reporting & Market Analysis: Track sales performance, monitor local competitor activity, and prepare accurate forecasting and pipeline reports for management.

Qualifications

Qualifications & Skills:

• Proven experience as a Sales Manager within the lifestyle, boutique, or design-led hotel industry (experience in Mexico City's market is a major plus).
• Fully bilingual (English and Spanish; written and spoken fluently).
• A natural networker with high emotional intelligence, charisma, and a persuasive, results-driven mindset.
• Strong negotiation skills and proficiency in hotel sales systems and CRM tools.