SaaS Account Renewal & Growth Specialist

Thomson Reuters Corp.

Ciudad de México

Hybrid

MXN 420,000 - 660,000

Full time

3 days ago

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Job summary

Thomson Reuters Corp. in Mexico City is seeking an experienced Accounts Specialist to independently manage a large SaaS customer portfolio, drive retention strategies, and identify growth opportunities.

You will own renewals and upsell motions within your territory, while collaborating with Sales, Customer Success, and Product teams. Ideal candidates have 3–5 years of SaaS account management, strong English and Spanish communication, and deep knowledge of lifecycle management, contract renewals,

Qualifications

3–5 years of SaaS account management in a subscription-based business.
Experience managing a high-volume portfolio and meeting renewal/revenue targets.
Proven ability to lead renewal and upsell motions with multiple stakeholders.
Fluent English and Spanish communication.

Responsibilities

Manage renewals and identify upsell opportunities within an assigned territory and customer portfolio.
Engage customers through the most effective virtual sales channels.
Understand customer needs and position solutions to drive retention and growth.
Support territory growth strategies and collaborate with Sales, Customer Success, Product and Support teams.
Use Salesforce and data-driven insights to progress opportunities and achieve revenue targets.
Nurture existing customer relationships and drive expansion across non-named accounts.