Senior Account Director, SaaS Renewals & Growth

Insider One; Ciudad de México; Híbrido; MXN 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Spotify access

LinkedIn Learning

Blinkist

MasterClass

CloudGuru

ESOP

Referral bonuses

Volunteer opportunities

Global retreats

Descripción de la vacante

Insider One, a leading SaaS platform for marketing and customer engagement, is seeking an Account Director in Mexico City. You will own renewals, expansion opportunities, and manage senior stakeholders, including executives, with a focus on contract negotiations and maximizing MRR.

Collaborate with Customer Success Managers, drive business reviews, and align product suites to customer needs. You will nurture sponsor relationships, map stakeholders, and ensure renewal success while supporting

Formación

• University degree in Business, Marketing, Engineering or related field.
• 5+ years in Customer Success, Account Management or SaaS sales.
• Strong English and native language communication.
• Experience negotiating contracts with executives.

Responsabilidades

• Own renewals and expansion opportunities with enterprise customers.
• Manage high-level stakeholders and executives through all account bases.
• Lead sponsor nurturing, business reviews, and contract negotiations.
• Coordinate with Customer Success Managers to match Insider One products to needs.
• Drive renewal success and target gross margin improvements.

Conocimientos

Account management

Stakeholder management

Business communication

Sales methodologies

Contract negotiations

Leadership guidance

Strategic thinking

Project management

Educación

Bachelor's degree in Business, Marketing, Engineering

Descripción del empleo

Insider One, a leading SaaS platform for marketing and customer engagement, is seeking an Account Director in Mexico City. You will own renewals, expansion opportunities, and manage senior stakeholders, including executives, with a focus on contract negotiations and maximizing MRR.

Collaborate with Customer Success Managers, drive business reviews, and align product suites to customer needs. You will nurture sponsor relationships, map stakeholders, and ensure renewal success while supporting