Restaurant Manager (Hybrid) - Lead Guest Experience

Santander; León; Hybrid; MXN 240,000 - 360,000; Full time

Job summary

Santander seeks a Restaurant Manager in León, Guanajuato to oversee daily operations, lead front-of-house staff, and maintain superior guest experiences. This hybrid role combines hands-on floor leadership with administrative duties, focusing on service standards, staff development, and cost control.

The ideal candidate will drive guest satisfaction, manage inventory, and foster a positive work environment to ensure repeat business and strong reviews.

Qualifications

• Strong leadership and guest-centric mindset.
• Deep understanding of restaurant operations and staff management.
• Ability to oversee daily operations, cost control, and guest experience across shifts.

Responsibilities

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Lead, train, and manage front-of-house staff including servers, hosts, and bartenders.
• Enforce service standards to achieve the highest level of guest satisfaction.
• Manage inventory and ordering to control costs and minimize waste.

Skills

Leadership

Guest satisfaction

Operations management

Job description

Santander seeks a Restaurant Manager in León, Guanajuato to oversee daily operations, lead front-of-house staff, and maintain superior guest experiences. This hybrid role combines hands-on floor leadership with administrative duties, focusing on service standards, staff development, and cost control.

The ideal candidate will drive guest satisfaction, manage inventory, and foster a positive work environment to ensure repeat business and strong reviews.