Remote Zoho CRM Specialist & Systems Optimizer

Wing Assistant; Xico; Remote; MXN 264,000 - 358,000; Full time

Benefits offered by this job

Competitive USD compensation

Performance incentives

Job security and stability

Paid training

Inclusive culture

Upskilling opportunities

100% work-from-home

Supportive team

Career growth

Fun work environment

Holiday & overtime pay

Job summary

Wing Assistant is seeking a Zoho CRM Specialist & Systems Optimization Consultant to audit and optimize Zoho CRM environments, focusing on automation, blueprints, and integrations. The role requires hands-on administration, API work, and clear documentation.

This full-time, remote position offers USD 1,500 per month and a chance to train users across the globe. You will work with Deluge scripting, APIs, and third-party tools, develop custom modules, maintain documentation, and provide training

Qualifications

• Hands-on Zoho CRM administration and customization.
• Experience building Zoho Blueprints and complex workflow automations.
• Experience with customized Zoho CRM environments.
• Proficiency in Deluge scripting and custom functions.
• Experience with APIs, webhooks, and integrations.
• Documentation of technical systems and training materials.
• Strong English communication, both written and spoken.

Responsibilities

• Audit the existing Zoho CRM configuration and modules.
• Identify errors, bottlenecks, and data-quality issues to improve processes.
• Build, troubleshoot, and optimize CRM blueprints and automations.
• Develop and modify custom modules, fields, layouts, and functions as needed.
• Diagnose and resolve CRM issues and automation failures.
• Work with Deluge, APIs, webhooks, and integrations relevant to Zoho.
• Review and improve CRM workflows to align with business processes.
• Maintain clear documentation of customizations and system processes.
• Serve as primary technical contact for Zoho CRM questions and support.
• Investigate issues, identify root causes, and verify fixes.
• Review reports and data-entry practices for accuracy.
• Create training materials and training sessions for users.

Skills

Analytical skills

Problem solving

Documentation

Training delivery

Independent work

Confidentiality

Tools

Zoho CRM

Zoho Blueprints

Zoho Workflow Automation

Deluge

APIs & Webhooks

Third-Party Integrations

Zoho Flow

Zoho Analytics

Zoho Desk

Zoho Forms

Zoho WorkDrive

Job description

Wing Assistant is seeking a Zoho CRM Specialist & Systems Optimization Consultant to audit and optimize Zoho CRM environments, focusing on automation, blueprints, and integrations. The role requires hands-on administration, API work, and clear documentation.

This full-time, remote position offers USD 1,500 per month and a chance to train users across the globe. You will work with Deluge scripting, APIs, and third-party tools, develop custom modules, maintain documentation, and provide training