Remote Zoho CRM Specialist & Systems Optimizer

Wing Assistant; México; Remote; MXN 284,000 - 340,000; Full time

Benefits offered by this job

Competitive USD Compensation

Performance Incentives

Job Security

Paid Training

Inclusive Culture

Upskilling

Work From Home

Supportive Team

Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing Assistant is seeking an experienced Zoho CRM Specialist & Systems Optimization Consultant for a full-time remote role. You will audit, customize, and optimize the Zoho CRM environment, including Blueprints, workflows, and integrations, to improve business processes.

You will work with Deluge scripting and APIs, diagnose issues, and implement durable solutions while maintaining clear documentation. This role is remote for Mexico and global candidates, with ET-friendly hours.

Qualifications

• Hands-on experience administering, configuring, troubleshooting, and developing Zoho CRM.
• Proven ability to build and maintain Zoho CRM Blueprints and complex workflow automations.
• Experience with customized or bespoke Zoho CRM environments.
• Proficiency in Deluge and custom function modification.
• Experience with APIs, webhooks, and third-party integrations.
• Strong analytical and problem-solving skills with ability to identify root causes.

Responsibilities

• Audit the existing Zoho CRM customization, including modules, fields, layouts, and reports.
• Identify errors, bottlenecks, and opportunities for improvement.
• Build, repair, and optimize Zoho CRM Blueprints and workflows.
• Develop and modify custom modules, fields, layouts, and functions.
• Diagnose and resolve automation failures and configuration issues.
• Work with Deluge scripting, APIs, and third-party integrations.
• Review and improve CRM workflows to align with business processes.
• Maintain documentation of customizations and system processes.
• Serve as the technical point of contact for Zoho CRM questions.
• Investigate issues, identify root causes, and verify fixes.
• Ensure data accuracy in reports, dashboards, and data-entry practices.

Skills

Zoho CRM

Deluge scripting

APIs & Webhooks

Troubleshooting

Documentation

Tools

Zoho Blueprints

Zoho Workflow Automation

Deluge

Job description

Wing Assistant is seeking an experienced Zoho CRM Specialist & Systems Optimization Consultant for a full-time remote role. You will audit, customize, and optimize the Zoho CRM environment, including Blueprints, workflows, and integrations, to improve business processes.

You will work with Deluge scripting and APIs, diagnose issues, and implement durable solutions while maintaining clear documentation. This role is remote for Mexico and global candidates, with ET-friendly hours.