Remote Virtual Assistant — Inbound Support & Real Estate Outreach

Formulated Automation; Santo Domingo; Remote; MXN 166,000 - 333,000; Part time

Benefits offered by this job

Loom video in application

Job summary

South is seeking a part-time Virtual Assistant to serve as the first point of contact for clients and real estate agents. This remote role splits time between inbound scheduling and outbound outreach to expand the referral network.

You will work directly with the business owners to schedule inspections, answer inquiries, and log interactions in the CRM. Ideal candidates have phone-based customer support experience, comfort with cold calling, and strong English communication.

Qualifications

• Customer support experience in phone-based or admin roles.
• Comfort with cold calling, appointment setting, or outbound outreach.
• Clear, confident, and fluent English communication.
• Organized, reliable, and able to work independently per SOPs.
• Bonus: experience in real estate, property management, or home services.

Responsibilities

• Handle inbound scheduling and client inquiries in a professional manner.
• Conduct outbound calls to real estate agents to introduce services.
• Log all calls and details in the CRM and track outcomes.
• Identify warm leads and relay opportunities to the owners.

Skills

Customer support

Cold calling

English proficiency

Independent worker

Real estate experience

Tools

CRM

Scheduling software

Google Workspace

Phone line

Job description

South is seeking a part-time Virtual Assistant to serve as the first point of contact for clients and real estate agents. This remote role splits time between inbound scheduling and outbound outreach to expand the referral network.

You will work directly with the business owners to schedule inspections, answer inquiries, and log interactions in the CRM. Ideal candidates have phone-based customer support experience, comfort with cold calling, and strong English communication.