Remote U.S. Tax Prep Pro (1040)

Programming.com; Texcoco de Mora; Remote; MXN 783,000 - 1,119,000; Full time

Job summary

Programming.com is hiring a Tax Expert to support U.S. individual income tax preparation from a remote location in Mexico. The role requires hands-on experience with Form 1040 and strong knowledge of U.S. taxation, with ability to communicate in conversational English and serve customers remotely.

The ideal candidate has at least 2 years of experience in U.S. tax preparation, excellent customer service skills, and familiarity with tax software. EA/CPA certification is not required.

Qualifications

• Prepare U.S. individual tax returns (Form 1040).
• Strong knowledge of U.S. individual income taxation.
• Conversational English proficiency (live call).
• Previous customer-facing experience.
• Comfortable with tax software and multiple applications.

Responsibilities

• Prepare and assist with U.S. Form 1040 returns.
• Answer questions on U.S. tax preparation.
• Provide support via video, phone, and chat.
• Research and resolve tax-related questions.
• Support tax software and basic tech issues.
• Document customer interactions and resolutions.
• Deliver timely, accurate customer service.

Skills

U.S. tax knowledge

Customer service

English proficiency

Communication

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is hiring a Tax Expert to support U.S. individual income tax preparation from a remote location in Mexico. The role requires hands-on experience with Form 1040 and strong knowledge of U.S. taxation, with ability to communicate in conversational English and serve customers remotely.

The ideal candidate has at least 2 years of experience in U.S. tax preparation, excellent customer service skills, and familiarity with tax software. EA/CPA certification is not required.