Remote U.S. Tax Return Specialist — 1040 Expert

Programming.com; Puebla de Zaragoza; Remote; MXN 300,000 - 420,000; Full time

Job summary

Programming.com seeks an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide excellent customer service. This remote role requires hands-on knowledge of U.S. taxation and accuracy in records.

You will assist customers via video, phone, and chat, and work with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Experience with U.S. individual income tax (Form 1040).
• Excellent customer service and communication skills.
• This is a remote role based in Mexico requiring self-management.

Responsibilities

• Handle customer inquiries via video, phone, and chat.
• Maintain accurate records and documentation of tax work.
• Assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax.

Skills

U.S. taxation

Customer service

Remote work

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com seeks an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide excellent customer service. This remote role requires hands-on knowledge of U.S. taxation and accuracy in records.

You will assist customers via video, phone, and chat, and work with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.