Remote Travel Support Specialist

Sawmilldcllc; Región Centro; A distancia; MXN 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote position

Flexible scheduling options

Comprehensive training and ongoing 지원

Growth opportunities

Descripción de la vacante

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys. This fully remote position is a key contact for clients before, during, and after trips, ensuring a smooth experience and high satisfaction.

The ideal candidate excels in written and verbal communication, has customer service experience in travel or hospitality, and enjoys working independently while learning new systems and tools._remote environment, growth opportunities, and

Formación

• Strong written and verbal communication skills.
• Customer service experience in travel, hospitality, or support roles preferred.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a fully remote role.

Responsabilidades

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Conocimientos

Communication skills

Customer service experience

Organization

Detail-oriented

Independent worker

Tech-savvy

Travel passion

Descripción del empleo

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers throughout their journeys. This fully remote position is a key contact for clients before, during, and after trips, ensuring a smooth experience and high satisfaction.

The ideal candidate excels in written and verbal communication, has customer service experience in travel or hospitality, and enjoys working independently while learning new systems and tools._remote environment, growth opportunities, and