Remote Travel Concierge & Support Specialist

Almaaventurera; Mérida; A distancia; MXN 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Training provided

Growth opportunities

Travel discounts

Collaborative team

Descripción de la vacante

Almaaventurera in Mexico is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel questions, provide trip support, and ensure a smooth, stress-free experience from start to finish.

Ideal candidates are highly organized, have strong written and verbal communication skills, and enjoy helping others travel with confidence.

Formación

• Strong written and verbal communication skills.
• Experience in customer service (travel, hospitality, call center) preferred.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote environment.

Responsabilidades

• Assist clients remotely via email, phone, and messaging platforms
• Answer travel-related inquiries in a clear, professional, and friendly manner
• Support itinerary updates, cancellations, changes, and special requests
• Provide guidance on destinations, travel requirements, and agency procedures
• Monitor upcoming trips and proactively communicate with clients when needed
• Resolve issues efficiently while maintaining a positive customer experience

Conocimientos

Communication skills

Customer service

Organization

Remote work

Learning agility

Travel passion

Descripción del empleo

Almaaventurera in Mexico is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. In this 100% work-from-home role, you will assist clients with travel questions, provide trip support, and ensure a smooth, stress-free experience from start to finish.

Ideal candidates are highly organized, have strong written and verbal communication skills, and enjoy helping others travel with confidence.