Work From Home – Remote Travel Assistance

Kim Luxe Travel; México; Remote; MXN 134,000 - 268,000; Full time

Benefits offered by this job

100% remote work

Training and ongoing support

Growth opportunities

Travel perks and industry discounts

Friendly remote team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to guide clients through planning, preparing, and experiencing trips from a home office. You will support reservations, itinerary updates, and special requests while delivering clear guidance on destinations and agency processes.

The role emphasizes strong communication, organization, and independence in a fully remote environment, with ongoing training and opportunities to grow within a travel-focused company.

Qualifications

• Strong written and verbal communication.
• Customer service experience in travel, hospitality, or support roles preferred.
• Highly organized, reliable and detail-oriented.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients when needed.
• Address questions or concerns professionally to ensure a positive client experience.

Skills

Strong communication

Customer service

Organized

Detail-oriented

Independent work

Adapt to booking systems

Travel enthusiasm

Tools

Booking systems

CRM tools

Job description

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment