Remote Travel Concierge & Customer Support

Elevationtravelpartners; Ciudad de México; On-site; MXN 516,173 - 688,231; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to support clients throughout their travel experiences. In this remote position, you will handle travel-related requests, provide customer assistance, and ensure travelers have smooth journeys.

The ideal candidate possesses excellent communication skills, is organized, and has experience in customer service, particularly in hospitality or travel. Training and ongoing guidance will be provided to help you succeed in this role.

Qualifications

• Customer service experience preferred, especially in hospitality or travel.
• Interest in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel procedures.
• Confirm travel details and follow up with clients before departure.
• Address concerns and work toward timely resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organized and able to manage multiple requests

Ability to learn online systems and tools quickly

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to support clients throughout their travel experiences. In this remote position, you will handle travel-related requests, provide customer assistance, and ensure travelers have smooth journeys.

The ideal candidate possesses excellent communication skills, is organized, and has experience in customer service, particularly in hospitality or travel. Training and ongoing guidance will be provided to help you succeed in this role.