Remote Travel Concierge & Customer Support

Elevationtravelpartners; Región Centro; On-site; MXN 334,800 - 446,400; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative who will support clients before, during, and after their trips. This role involves providing customer support and managing travel-related requests to ensure a seamless experience for travelers.

The ideal candidate should have excellent communication skills, be organized, and be able to handle multiple requests. Experience in customer service, especially in hospitality or travel, is a plus. The position offers a remote work environment and opportunities for professional development.

Qualifications

• Customer service experience preferred, hospitality or travel background helpful.
• Ability to manage multiple requests effectively.
• Willingness to help others plan their travel.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates and cancellations.
• Provide accurate information about travel destinations and requirements.
• Confirm travel details and follow up with clients.
• Address client concerns and work toward resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organized

Ability to learn online systems

Interest in travel

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative who will support clients before, during, and after their trips. This role involves providing customer support and managing travel-related requests to ensure a seamless experience for travelers.

The ideal candidate should have excellent communication skills, be organized, and be able to handle multiple requests. Experience in customer service, especially in hospitality or travel, is a plus. The position offers a remote work environment and opportunities for professional development.