Remote Travel Assistant — Planning & Client Support

Kim Luxe Travel

México

Remote

MXN 134,000 - 268,000

Full time

14 days+

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Benefits offered by this job

100% remote work

Training and ongoing support

Growth opportunities

Travel perks and industry discounts

Friendly remote team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to guide clients through planning, preparing, and experiencing trips from a home office. You will support reservations, itinerary updates, and special requests while delivering clear guidance on destinations and agency processes.

The role emphasizes strong communication, organization, and independence in a fully remote environment, with ongoing training and opportunities to grow within a travel-focused company.

Qualifications

Strong written and verbal communication.
Customer service experience in travel, hospitality, or support roles preferred.
Highly organized, reliable and detail-oriented.

Responsibilities

Assist clients remotely via email, phone, and messaging platforms.
Support travel reservations, itinerary updates, cancellations, and special requests.
Provide guidance on destinations, travel requirements, and agency processes.
Monitor upcoming trips and proactively reach out to clients when needed.
Address questions or concerns professionally to ensure a positive client experience.

Skills

Strong communication

Customer service

Organized

Detail-oriented

Independent work

Adapt to booking systems

Travel enthusiasm

Tools

Booking systems

CRM tools

Job description

The role emphasizes strong communication, organization, and independence in a fully remote environment, with ongoing training and opportunities to grow within a travel-focused company.

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