Remote Systems Engineer I

Dyopath; México; A distancia; MXN 279.000 - 324.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Savings fund with a monthly 13% cap

Pantry vouchers equal to 9%

Christmas bonus equal to 25 days of每日薪

12 vacation days after the first year

Anniversary bonus equal to 10 days of

Major medical insurance for you and affi

Quarterly bonus opportunity

Descripción de la vacante

DYOPATH is seeking a Systems Engineer I to support client environments, monitor server performance, manage access, and resolve connectivity issues. The role emphasizes strong customer service and delivering reliable technology services.

Two years of networking experience and a preferred B.S. in information technology help you succeed. The position is remote for candidates in Mexico with a 12p-8p EST schedule and full-time employment.

Formación

• Two years of experience in a networking or related technical field.

Responsabilidades

• Create and maintain user accounts, security access, and permissions for client workgroups and domains.
• Maintain familiarity with client hardware and operating systems.
• Monitor servers to identify performance concerns and troubleshoot issues.
• Install new server software, apply security patches, update existing applications, and remove unused software.
• Conduct backups and preventative maintenance for client systems.
• Respond to user connectivity concerns and resolve issues within the scope of the role.
• Escalate more complex technical problems to the appropriate higher-level engineer.
• Teach users how to operate equipment and use supported technology effectively.
• Assist with communications hardware installations and minor equipment repairs as part of training and development.
• Communicate clearly with leaders, teammates, and customers.
• Help build strong customer relationships and high levels of satisfaction.

Educación

Bachelor’s degree in information technology

Descripción del empleo

DYOPATH is seeking a Systems Engineer I to support client environments, monitor server performance, manage access, and resolve connectivity issues. The role emphasizes strong customer service and delivering reliable technology services.

Two years of networking experience and a preferred B.S. in information technology help you succeed. The position is remote for candidates in Mexico with a 12p-8p EST schedule and full-time employment.