Remote ServiceNow Process Consultant

Covestic Inc; México; A distancia; MXN 70.000 - 90.000; Jornada completa

Descripción de la vacante

Covestic Inc is seeking a Business Process Consultant to join their team. This remote role requires expertise in ITSM and ServiceNow. Responsibilities include facilitating workshops, developing process diagrams, and ensuring project deliverables.

The ideal candidate should have 5-10 years of relevant experience, strong skills in requirements gathering, and solid facilitation abilities. This is a great opportunity for individuals passionate about technology and teamwork.

Formación

• 5-10 years of relevant experience in ITSM, HRSD, ITAM, or GRC/IRM.
• 5-7 years of experience with ServiceNow platform.
• Solid skills in transforming business requirements into technical user stories.

Responsabilidades

• Facilitate workshops to optimize IT processes.
• Develop process design and workflow diagrams.
• Document outputs of workshops and client meetings.

Conocimientos

Requirements gathering

ServiceNow platform experience

Facilitation skills

Communication skills

Analytical skills

Herramientas

Visio

Miro

Lucidchart

Word

PowerPoint

Descripción del empleo

Covestic Inc is seeking a Business Process Consultant to join their team. This remote role requires expertise in ITSM and ServiceNow. Responsibilities include facilitating workshops, developing process diagrams, and ensuring project deliverables.

The ideal candidate should have 5-10 years of relevant experience, strong skills in requirements gathering, and solid facilitation abilities. This is a great opportunity for individuals passionate about technology and teamwork.