Remote Seller Onboarding Specialist for Live Shopping

Palmstreet; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A community-focused live shopping platform is seeking a Seller Onboarding Representative. This fully remote role based in Mexico involves screening new seller applications, communicating with prospective sellers, and conducting outbound calls to convert qualified sellers. The ideal candidate has strong American English skills, 3+ years in customer service, and abilities in summarizing SOPs. Join a dynamic team revolutionizing online shopping and be part of an innovative environment.

Formación

• 3+ years of customer service experience and ability to handle multiple customer issues simultaneously.
• Practical experience in summarizing and optimizing SOPs.
• Must have a reliable computer, smartphone, and high-speed internet connection.

Responsabilidades

• Review inbound seller applications for completeness and quality.
• Respond to seller application status inquiries across email and ticketing system.
• Perform outbound calls to convert applicants into active sellers.

Conocimientos

Excellent American English reading, writing and speaking skills

Customer service experience

Team player

Strong learning ability and initiative

Descripción del empleo

A community-focused live shopping platform is seeking a Seller Onboarding Representative. This fully remote role based in Mexico involves screening new seller applications, communicating with prospective sellers, and conducting outbound calls to convert qualified sellers. The ideal candidate has strong American English skills, 3+ years in customer service, and abilities in summarizing SOPs. Join a dynamic team revolutionizing online shopping and be part of an innovative environment.