Remote Payment Ops Specialist — Luxury Hospitality

Utopia; Xico; Remote; MXN 1,016,000 - 1,440,000; Full time

Benefits offered by this job

Remote first environment

Work on international luxury projects

Global team (30+ nationalities)

Growth opportunities in Finance

Help build a leading luxury brand

Job summary

Utopia, a luxury hospitality and lifestyle brand, seeks a detail-oriented Payment Operations Specialist to join the finance team. You will support daily payment workflows, reconciliation, and financial reporting—ensuring accurate and timely money movements across domestic and international transactions.

You will collaborate with internal finance, accounting, and external banking partners in a remote-first LATAM environment.

Qualifications

• Degree in Finance, Accounting, Economics, or Business.
• 2-3 years of experience in a similar role.
• Experience with payment processing and bank reconciliation.
• Comfortable meeting tight deadlines and high-volume work.
• Fluency in English.

Responsibilities

• Payment processing — execute domestic and international transactions.
• Exception handling — identify, investigate, and resolve payment failures and discrepancies.
• Reporting — prepare daily cash position reports, payment summaries, and dashboards.
• Process improvement — document workflows and suggest automation opportunities.
• Compliance support — ensure transactions align with AML, KYC and internal controls.

Skills

Payment processing

Bank reconciliation

Fluency in English

Attention to detail

Education

Degree in Finance, Accounting, Economics, or Business

Job description

Utopia, a luxury hospitality and lifestyle brand, seeks a detail-oriented Payment Operations Specialist to join the finance team. You will support daily payment workflows, reconciliation, and financial reporting—ensuring accurate and timely money movements across domestic and international transactions.

You will collaborate with internal finance, accounting, and external banking partners in a remote-first LATAM environment.