Remote Patient Services Specialist - Scheduling & Support

Resolv Global; Tijuana; Remote; MXN 201,000 - 290,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Strong English communication and prior customer service or call center experience are preferred.
• Paid training is provided to learn systems and expectations for the role.

Responsibilities

• Assist patients with scheduling, general inquiries, and data entry.

Skills

English communication

Customer service

Data entry

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.