Remote Patient Services Specialist

Resolv Global; San Luis Potosí; Remote; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Paid training

Job summary

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset. Training is paid, and work is fully remote in Mexico with weekly payments.

Qualifications

• Experience in customer service or call center roles.
• Clear English communication skills.
• Empathetic, patient-first attitude.

Responsibilities

• Assist patients with scheduling, information, and routine inquiries.
• Provide courteous and accurate information remotely.
• Maintain patient records and ensure privacy.

Skills

Customer service

Call center experience

English communication

Patient-first mindset

Job description

Resolv Global is seeking compassionate Patient Services Representatives to support a US-based healthcare organization in a fully remote role based in Mexico. You will assist patients with scheduling, information, and routine inquiries with care and professionalism.

Ideal candidates have customer service or call center experience, good English communication, and a patient-first mindset. Training is paid, and work is fully remote in Mexico with weekly payments.