Remote Patient Services Pro — Scheduling & Support

Resolv Global; Santiago Mexquititlán Barrio 1ro.; Remote; MXN 594,000 - 854,000; Full time

Job summary

Resolv Global in Mexico is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role. You will assist patients with scheduling, answer inquiries, and perform data entry while maintaining privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training will be provided to learn our systems and expectations for the role.

Qualifications

• Strong English communication and prior customer service or call center experience are preferred.
• Paid training will be provided to learn our systems and expectations for the role.

Responsibilities

• Support a US-based healthcare organization in a fully remote role.
• Assist patients with scheduling and inquiries.
• Perform data entry while maintaining privacy and security standards.

Skills

English communication

Customer service

Job description

Resolv Global in Mexico is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role. You will assist patients with scheduling, answer inquiries, and perform data entry while maintaining privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training will be provided to learn our systems and expectations for the role.