Remote Patient Scheduling & Support Specialist

Resolv Global; San Luis Potosí; Remote; MXN 167,000 - 257,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative for a US-based healthcare organization. This is a fully remote role for candidates based in Mexico. You will assist patients with scheduling, handle general inquiries, and perform data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Excellent English communication
• Prior customer service or call center experience

Responsibilities

• Assist patients with scheduling
• Handle general inquiries
• Perform data entry

Skills

English communication

Call center experience

Job description

Resolv Global is seeking a Patient Services Representative for a US-based healthcare organization. This is a fully remote role for candidates based in Mexico. You will assist patients with scheduling, handle general inquiries, and perform data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.