Remote Patient Services Pro — Scheduling & Support

Resolv Global; Puebla de Zaragoza; Remote; MXN 557,000 - 780,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role. You will assist patients with scheduling, answer inquiries, and perform data entry while maintaining privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training will be provided to learn our systems and expectations for the role.

Qualifications

• Strong English communication.
• Prior customer service or call center experience.

Responsibilities

• Assist patients with scheduling.
• Answer inquiries.
• Perform data entry while maintaining privacy and security standards.

Skills

English proficiency

Customer service experience

Job description

Resolv Global in Mexico is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role. You will assist patients with scheduling, answer inquiries, and perform data entry while maintaining privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training will be provided to learn our systems and expectations for the role.