Remote Patient Services Specialist - Scheduling & Support

Resolv Global; Xico; Remote; MXN 134,000 - 179,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will help patients schedule appointments, respond to inquiries, and ensure accurate data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.

Qualifications

• Customer service or call center experience preferred.
• Proficient English communication.
• Experience with data entry and privacy/security standards.

Responsibilities

• Assist patients with scheduling and inquiries.
• Ensure accurate data entry in systems.
• Maintain privacy and security of information.

Skills

Customer service

English communication

Data entry

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, respond to inquiries, and ensure accurate data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.