Remote Patient Scheduling Specialist — Calm, Caring & Efficient

Resolv Global; Chihuahua; A distancia; MXN 118.000 - 166.000; Jornada completa

Descripción de la vacante

Resolv Global is seeking experienced, English-speaking Patient Scheduling Specialists to join our growing remote team. You will be the first contact for patients scheduling medical imaging appointments, delivering a professional, compassionate experience from start to finish.

This contractor role offers weekly pay, shifts within EST business hours, and comprehensive onboarding. You will handle calls, emails, and documentation while maintaining accuracy and empathy in a fast-paced, home-based

Formación

• Fluent spoken and written English required.
• Strong customer service and communication skills.
• Ability to work remotely with high self-discipline.

Responsabilidades

• Answer inbound patient calls professionally and confidently.
• Make outbound follow-up calls and respond to email inquiries.
• Schedule, reschedule, and confirm appointments.
• Verify and update patient information accurately.
• Explain scheduling requirements and preparation instructions.
• Document interactions across multiple systems.
• Deliver exceptional patient experience on every interaction.

Conocimientos

Fluent English

Excellent communication

Active listening

Empathy

Attention to detail

Multitasking

Independence

Quick learner

Accuracy

Punctuality

Descripción del empleo

Resolv Global is seeking experienced, English-speaking Patient Scheduling Specialists to join our growing remote team. You will be the first contact for patients scheduling medical imaging appointments, delivering a professional, compassionate experience from start to finish.

This contractor role offers weekly pay, shifts within EST business hours, and comprehensive onboarding. You will handle calls, emails, and documentation while maintaining accuracy and empathy in a fast-paced, home-based