Remote Ops Engineer - AI-Driven Infra & Monitoring

Micron Technology, Inc.; Tlaquepaque; Híbrido; MXN 360.000 - 600.000; Jornada completa

Descripción de la vacante

Micron Technology, Inc. is seeking an Engineering Remote Operations Center (EROC) Engineer based in Tlaquepaque, Jalisco, Mexico. You will monitor infrastructure and applications, troubleshoot incidents, and collaborate with global teams to ensure high availability.

You will leverage AI tools and automation to enhance operations and documentation. The role emphasizes on-call readiness, incident management, and continuous improvement across engineering environments.

Formación

• Bachelor's degree in computer science, information technology, engineering, or a related field.

Responsabilidades

• Monitor infrastructure, applications, and dashboards to maintain health and availability.
• Troubleshoot incidents, perform root cause analysis and drive timely resolution with global teams.
• Support ticket triage, SLA compliance, workload management, and on-call readiness.

Conocimientos

Linux

Windows

Ansible

Kubernetes

OpenShift

Red Hat Satellite

Zabbix

AWS

Azure

GCP

CI/CD

Jenkins

Automation

Educación

Bachelor's degree in CS/IT/Engineering

Herramientas

ServiceNow

SOPs

AI-enabled tools

Descripción del empleo

Micron Technology, Inc. is seeking an Engineering Remote Operations Center (EROC) Engineer based in Tlaquepaque, Jalisco, Mexico. You will monitor infrastructure and applications, troubleshoot incidents, and collaborate with global teams to ensure high availability.

You will leverage AI tools and automation to enhance operations and documentation. The role emphasizes on-call readiness, incident management, and continuous improvement across engineering environments.