Remote Operations Shift Lead - Flexible Hours & Robotics

DoorDash Mexico; Ciudad de México; A distancia; MXN 469.000 - 759.000; Jornada completa

Descripción de la vacante

DoorDash Labs is seeking an Operations Shift Lead to oversee daily activities of our remote operations team, ensuring smooth, productive shifts across testing, deployment, and logging tasks. You will report to the LABS Operations Manager and coordinate with engineers to meet performance goals.

Flexible hours from 9AM to 1 AM CST, Monday through Sunday, and a collaborative, safety‑driven culture are part of the role.

Formación

• 3+ years in autonomous and/or robotics operations management.
• Proven ability to lead teams, make quick decisions, and mentor others.
• Excellent verbal and written communication; comfortable with leadership/stakeholders.
• Strong commitment to safety and implementing safe, efficient practices.
• Proficient with Jira, Slack, Google Workspace, Linux and GitHub.
• Able to navigate web-based tools and work on a computer for long periods.
• Demonstrated problem-solving for complex operational challenges.
• Thrives in fast-paced, evolving environments with flexible schedules.
• Ability to develop and execute strategies aligned with company goals.

Responsabilidades

• Oversee daily activities of the operations team to ensure smooth remote operations.
• Monitor workflows, schedules, and performance to meet goals and quality standards.
• Lead, mentor, and motivate team members; manage escalations and safety compliance.
• Coordinate with engineers and other leads to align team objectives with goals.
• Handle administrative duties such as scheduling and process improvements.

Conocimientos

Leadership

Communication

Safety

Problem-solving

Adaptability

Strategic thinking

Robotics ops exp

Educación

Bachelor’s degree or equivalent

Herramientas

Jira

Slack

Google Workspace

Linux

GitHub

Descripción del empleo

DoorDash Labs is seeking an Operations Shift Lead to oversee daily activities of our remote operations team, ensuring smooth, productive shifts across testing, deployment, and logging tasks. You will report to the LABS Operations Manager and coordinate with engineers to meet performance goals.

Flexible hours from 9AM to 1 AM CST, Monday through Sunday, and a collaborative, safety‑driven culture are part of the role.