Remote Operations & Fulfillment Manager

Tidal; Xico; Remote; MXN 566,000 - 678,000; Full time

Job summary

Tidal is hiring an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations while supporting strategic initiatives and process improvements. Working with an AI-native team, you will drive priorities, coordinate with partners, and resolve issues with ownership and follow-through.

This role suits an analytical generalist; prior warehouse or Amazon experience is not required, and training will be provided.

Qualifications

• 2–3 years in management consulting, strategy or operations.
• Strong analytical skills, excels with Excel/Sheets.
• Excellent English, written and spoken.
• Ownership, organization, and ability to manage multiple priorities.
• Experience or interest in entrepreneurship; comfortable with AI tools.
• DTC/eCommerce or Amazon ops helpful but not required.

Responsibilities

• Own operational execution and coordinate projects across teams.
• Manage day-to-day fulfillment, 3PLs, inventory and shipments.
• Support supply chain activities and vendor management.
• Oversee Amazon channel workflows and issue resolution.
• Analyze performance and present actionable recommendations.
• Document processes and explore AI applications for efficiency.

Skills

Management consulting

Strategy and operations

Business operations

Analytical role

Excel / Sheets

Tools

Excel / Google Sheets

Job description

Tidal is hiring an Operations & Fulfillment Manager to own day-to-day execution across fulfillment, logistics, supply chain, and Amazon operations while supporting strategic initiatives and process improvements. Working with an AI-native team, you will drive priorities, coordinate with partners, and resolve issues with ownership and follow-through.

This role suits an analytical generalist; prior warehouse or Amazon experience is not required, and training will be provided.