Remote OpenText AMS Specialist – Admin & Operations

Qellus, LLC; Región Centro; Presencial; MXN 900.000 - 1.400.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement Plan

Bonus Program

Long-Term Incentive

Commission potential

Professional Development

Phone & Internet Reimb

Descripción de la vacante

Qellus, LLC is seeking an experienced AMS OpenText Support Consultant to provide day-to-day administration, operational support, and L2/L3 escalation for OpenText Content Server and related ECM components. The role emphasizes platform stability, security administration, job monitoring, and governance in a production environment.

The candidate will manage user access, configuration changes, and incident resolution while coordinating with cross-functional teams to ensure compliant and efficient

Formación

• 8–12+ years of experience supporting enterprise ECM platforms.
• 5+ years hands-on OpenText Content Server AMS/support experience.
• Experience in AMS or managed services with ticketing and SLAs.
• Experience supporting OpenText xECM or SAP-integrated environments.
• Knowledge of authentication/SSO integrations (LDAP, AD, SAML).
• OpenText certifications are a plus.

Responsabilidades

• Perform day-to-day OpenText Content Server administration, including user/group/role management and permission configurations.
• Monitor and manage Content Server background jobs, queues, and scheduled tasks.
• Resolve login/authentication issues and performance degradations.
• Coordinate with infrastructure, DB, and network teams for deployments and changes.
• Maintain runbooks, SOPs, and operational documentation.

Conocimientos

OpenText AMS

ECM administration

Incident management

SLA adherence

LDAP SSO

Descripción del empleo

Qellus, LLC is seeking an experienced AMS OpenText Support Consultant to provide day-to-day administration, operational support, and L2/L3 escalation for OpenText Content Server and related ECM components. The role emphasizes platform stability, security administration, job monitoring, and governance in a production environment.

The candidate will manage user access, configuration changes, and incident resolution while coordinating with cross-functional teams to ensure compliant and efficient