Remote OpenText AMS Admin & Operations Specialist

Qellus, LLC; México; A distancia; MXN 1.019.000 - 1.358.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement Planning

Bonus Program

Professional Development

Cell phone reimbursement

Descripción de la vacante

Qellus, LLC is seeking an experienced AMS OpenText Support Consultant to provide administrative and operational support remotely in Mexico. The role emphasizes maintaining the stability and security of OpenText Content Server and managing user and role administration.

Responsibilities include troubleshooting incidents, supporting configuration changes, and ensuring compliance with governance requirements. Candidates should have extensive experience with OpenText solutions and knowledge of

Formación

• 8–12+ years of experience supporting enterprise ECM platforms.
• 5+ years of hands-on OpenText Content Server AMS/support experience.
• Experience working in managed services environments with ticketing systems.

Responsabilidades

• Perform day-to-day OpenText Content Server administration.
• Manage categories, attributes, and metadata updates.
• Support incident management within SLAs.

Conocimientos

Enterprise ECM support

OpenText Content Server support

Incident management

User administration

Authentication/SSO knowledge

Collaboration with infrastructure

Herramientas

Ticketing systems

OpenText Archive Center

Descripción del empleo

Qellus, LLC is seeking an experienced AMS OpenText Support Consultant to provide administrative and operational support remotely in Mexico. The role emphasizes maintaining the stability and security of OpenText Content Server and managing user and role administration.

Responsibilities include troubleshooting incidents, supporting configuration changes, and ensuring compliance with governance requirements. Candidates should have extensive experience with OpenText solutions and knowledge of