Remote Legal Case Manager Assistant

Pacific Workers; México; Remote; MXN 213,000 - 255,000; Full time

Benefits offered by this job

Remote work

Paid time off

Monthly stipend

Job summary

Pacific Workers in México is seeking an Assistant Case Manager to join its Legal team in a fully remote role. Applicants must reside in México or Colombia and be fluent in English; U.S.

holidays are observed as paid time off, but Mexican holidays will be working days. The position supports the legal team with administrative tasks, coordinates with insurers and medical centers, updates case progress, schedules appointments, and maintains organized records to ensure efficient case handling.

Qualifications

• 2+ years of experience in legal settings, back-office operations, or remote customer service.
• Fluent in English (reading, writing, and speaking) with near-native proficiency.
• Remote position requires a reliable high-speed internet connection and a dependable computer.

Responsibilities

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information.
• Provide accurate case updates and prepare reports to keep legal teams informed.
• Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups.
• Maintain organized records of case progress and communications.
• Assist with additional administrative tasks as needed to improve the legal team's efficiency.

Skills

English fluency

Legal experience

Job description

Pacific Workers in México is seeking an Assistant Case Manager to join its Legal team in a fully remote role. Applicants must reside in México or Colombia and be fluent in English; U.S.

holidays are observed as paid time off, but Mexican holidays will be working days. The position supports the legal team with administrative tasks, coordinates with insurers and medical centers, updates case progress, schedules appointments, and maintains organized records to ensure efficient case handling.