Case Manager Assistant

Pacific Workers; México; Remoto; MXN 213.000 - 255.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Paid time off

Monthly stipend

Descrizione del lavoro

Pacific Workers in México is seeking an Assistant Case Manager to join its Legal team in a fully remote role. Applicants must reside in México or Colombia and be fluent in English; U.S.

holidays are observed as paid time off, but Mexican holidays will be working days. The position supports the legal team with administrative tasks, coordinates with insurers and medical centers, updates case progress, schedules appointments, and maintains organized records to ensure efficient case handling.

Competenze

• 2+ years of experience in legal settings, back-office operations, or remote customer service.
• Fluent in English (reading, writing, and speaking) with near-native proficiency.
• Remote position requires a reliable high-speed internet connection and a dependable computer.

Mansioni

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information.
• Provide accurate case updates and prepare reports to keep legal teams informed.
• Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups.
• Maintain organized records of case progress and communications.
• Assist with additional administrative tasks as needed to improve the legal team's efficiency.

Conoscenze

English fluency

Legal experience

Descrizione del lavoro

Please apply only if you're a resident of México or Colombia; other applicants will not be considered due to our natural operations activities.

A Viva Engage client is looking for a skilled Assistant Case Manager to join their Legal team!

Pacific Workers

Join a dynamic and rapidly growing law firm dedicated to fighting for injured workers' rights! Recognized as one of the fastest-growing companies in the Bay Area and a leader in client service, Pacific Workers leads Workers' Compensation advocacy.

• Monday to Friday schedule
• 100% remote position
• Working hours: 8 AM to 5 PM Pacific Time
• Paid time off in your first year
• Salary: 21,000 MXN per month + 750 MXN stipend

Requirements

• 2+ years of experience in legal settings, back-office operations, or remote customer service.
• Fluent in English (reading, writing, and speaking) with near-native proficiency.
• Remote position requires a reliable high-speed internet connection and a dependable computer.
• Availability to work California hours and holidays (U.S. holidays are observed as paid time off, but Mexican holidays will be working days).

Job Duties

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information.
• Provide accurate case updates and prepare reports to keep legal teams informed.
• Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups.
• Maintain organized records of case progress and communications.
• Assist with additional administrative tasks as needed to improve the legal team's efficiency.

The responsibilities listed above are not exhaustive and may evolve based on the needs of the firm