Remote Global Community & Social Engagement Associate

Jobgether; México; Remote; MXN 260,000 - 360,000; Full time

Benefits offered by this job

Fully remote work

Location-adjusted compensation

Job summary

Jobgether is seeking a Community Management Associate based in Mexico to help shape engagement across social media with a Gen Z focus. You will craft engaging copy, participate in real-time conversations, and help strengthen the brand voice across TikTok, Instagram Reels, YouTube Shorts, and more.

You will work with a globally distributed team to highlight volunteer stories, develop playbooks, and analyze engagement metrics to drive content performance while maintaining cultural sensitivity for

Qualifications

• 1–3 years of practical experience in social media management, community engagement, digital communications, or digital storytelling.
• Strong familiarity with TikTok, Instagram Reels, YouTube Shorts, and emerging short-form video trends, with an intuitive understanding of Gen Z audiences and online culture.
• Excellent writing and communication skills, including experience creating social media copy, engaging in comment sections, adapting brand tone, or moderating online communities.

Responsibilities

• Support daily social media engagement by writing compelling comment copy, responding to community interactions, and participating in timely conversations around trending topics and cultural moments.
• Help maintain and refine a consistent, engaging brand voice across social media platforms while adapting communication styles to different audiences and channels.
• Contribute to the development and documentation of community management playbooks, moderation guidelines, response protocols, and tone-of-voice standards.
• Identify, collect, and share compelling stories from a global volunteer community, highlighting the people and contributions that make free knowledge accessible worldwide.
• Monitor emerging internet culture, short-form video trends, platform updates, and new content formats across TikTok, Instagram Reels, YouTube Shorts, and other relevant channels.
• Recommend creative engagement opportunities and support experimentation with new approaches to community interaction and audience growth.
• Assist in testing and implementing social listening, moderation, and social media management tools to improve response times and community engagement.
• Track channel activity, monitor audience sentiment, and identify recurring questions, feedback, and emerging community concerns.
• Contribute to monthly performance reports by reviewing social media analytics and engagement metrics to evaluate the effectiveness of content and community management strategies.
• Collaborate with colleagues across communications and other teams to ensure timely, thoughtful, and culturally sensitive engagement with diverse global audiences.

Skills

TikTok

Instagram Reels

YouTube Shorts

Social copywriting

Community engagement

Social listening

Brand voice

Remote teamwork

Job description

Jobgether is seeking a Community Management Associate based in Mexico to help shape engagement across social media with a Gen Z focus. You will craft engaging copy, participate in real-time conversations, and help strengthen the brand voice across TikTok, Instagram Reels, YouTube Shorts, and more.

You will work with a globally distributed team to highlight volunteer stories, develop playbooks, and analyze engagement metrics to drive content performance while maintaining cultural sensitivity for