Remote Enterprise Integrations Consultant

Samsara; México; Remote; MXN 900,000 - 1,200,000; Full time

Benefits offered by this job

Flexible remote model

Professional development stipend

Comprehensive health and parental-leaf

Job summary

Samsara in Mexico is seeking an Engagement Services Consultant (ESC), Integrations to partner with Enterprise customers, map their processes to the Samsara platform, and translate requirements into build-ready SIS requests.

You will work with the SIS/ESM/CSM teams, drive discovery, define data mappings and acceptance criteria, and help scope and hand off to build for a fast, high-quality integration program.

Qualifications

• 7+ years in a customer-facing consulting, business/systems analysis, solutions consulting, or implementation role, ideally in enterprise SaaS or IoT software.
• Experience running structured discovery with enterprise customers: stakeholder interviews, current- vs future-state process mapping, and requirements gathering.
• Working understanding of APIs and system-integration concepts; comfortable in technical conversations without needing to write integration code.
• Strong facilitation, synthesis, and documentation skills, with the ability to turn cross-functional conversations into an actionable requirements document.
• Track record managing multi-month, multi-stakeholder engagements independently, with ownership of timeline and quality.

Responsibilities

• Discover and define processes (weeks 1–6).
• Run structured discovery with customer stakeholders to document current-state processes and systems.
• Facilitate workshops to map future-state process flows and identify where data must be sent, received, or transformed.
• Build a systems and API inventory covering data volumes, authentication constraints, and regulatory or data-residency considerations.
• Engage SIS early for lightweight feasibility checks so blockers surface before build.
• Package requirements (weeks 6–10)
• Turn findings into a prioritized requirements package: use cases, field-level data mappings, success criteria, and open risks.
• Validate the package with customer stakeholders and the internal account team (CSM, ESM, Sales Engineer).
• Complete and submit the SIS Request Log so scoping starts from a validated baseline.
• Hand off and transition (weeks 10–12)
• Join the initial SIS/ESM scoping meeting to preserve context and answer requirements questions directly.
• Support the ESM during SOW drafting where scope or customer intent needs clarification.
• Formally close the discovery engagement once SIS and the ESM confirm the request is ready for build, with documentation handed off in full.
• Track engagement status, milestones, and timelines in Salesforce and Compass.
• Maintain a library of discovery templates and playbooks by integration type, and share lessons learned with the teams that originate requests.
• Champion Samsara's cultural principles: Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team.

Skills

Customer-facing consulting

Requirements gathering

APIs & integrations

Facilitation & documentation

Multi-stakeholder engagement

Tools

Salesforce

Compass

Job description

Samsara in Mexico is seeking an Engagement Services Consultant (ESC), Integrations to partner with Enterprise customers, map their processes to the Samsara platform, and translate requirements into build-ready SIS requests.

You will work with the SIS/ESM/CSM teams, drive discovery, define data mappings and acceptance criteria, and help scope and hand off to build for a fast, high-quality integration program.