Remote E-commerce Operations & Fulfillment Specialist

Ntt Data, Inc.; Veracruz; Remote; MXN 240,000 - 360,000; Full time

Job summary

NTT Data, Inc. is seeking an E-commerce Operations Specialist for a fully remote role. You will oversee all day-to-day operations of the online store, including order processing, inventory management, and website maintenance.

This position requires a detail-oriented and proactive approach to ensure a smooth customer experience and timely deliveries. You will collaborate with marketing and logistics teams, handle customer inquiries, and troubleshoot issues on the platform while supporting ongoing

Responsibilities

• Oversee and manage all aspects of the e-commerce platform to ensure a seamless customer experience.
• Process and manage online orders efficiently with accuracy and timely fulfillment.
• Monitor inventory levels and coordinate with suppliers to maintain stock.
• Handle customer inquiries and resolve issues promptly via email, chat, or phone.
• Update product listings, descriptions, and pricing on the website.
• Collaborate with marketing and logistics teams to ensure campaigns run smoothly.
• Identify and troubleshoot issues or bugs on the e-commerce platform.
• Analyze sales data and operational performance to drive improvements.

Job description

NTT Data, Inc. is seeking an E-commerce Operations Specialist for a fully remote role. You will oversee all day-to-day operations of the online store, including order processing, inventory management, and website maintenance.

This position requires a detail-oriented and proactive approach to ensure a smooth customer experience and timely deliveries. You will collaborate with marketing and logistics teams, handle customer inquiries, and troubleshoot issues on the platform while supporting ongoing