Remote Customer Support Specialist — Global Team

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Cancún; A distancia; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.

seeks a Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, delivering timely, accurate, and empathetic support across digital channels to ensure satisfaction and loyalty. Work from anywhere with a global team; you will resolve inquiries and contribute to outstanding service and customer success.

Formación

• Customer-focused and empathetic communicator.
• Experience handling inquiries across digital channels.

Responsabilidades

• Respond promptly and professionally to customer inquiries via email, chat, and social media.
• Troubleshoot customer issues and provide clear resolutions.

Descripción del empleo

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.

seeks a Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, delivering timely, accurate, and empathetic support across digital channels to ensure satisfaction and loyalty. Work from anywhere with a global team; you will resolve inquiries and contribute to outstanding service and customer success.