Remote Claims Verification Specialist

Kenny Habetz Injury Law; México; Remote; MXN 240,000 - 420,000; Full time

Benefits offered by this job

Personal PTO

Job summary

Kenny Habetz Injury Law is seeking a remote Claims Verification Case Manager to maximize case value, improve client experience, and prepare attorney-ready files. You will bridge intake and legal teams, manage file setup, investigations, and client communications, while ensuring confidentiality and adherence to U.S.

business hours from a Mexico-based role. The position emphasizes accuracy, proactive follow-up, and collaboration with U.S.-based teams, with a focus on personal injury claim

Qualifications

• 1+ years in legal support, insurance claims, case management, or a similarly detail-heavy role
• Strong investigative judgement and effectiveness in identifying missing information
• Professional, clear, and compassionate written and spoken English and comfort communicating with U.S.-based teams, providers, and clients
• Exceptional document handling, task tracking, and electronic file organization skills
• Reliable internet connection, quiet workspace, and agreed U.S. business-hour availability
• Excellent accuracy, discretion, follow-through, and ability to identify issues promptly
• Comfort working in a fast-paced, technology-enabled, process-driven environment
• Alignment with our core values: Teamwork, Client Happiness, Communication, Integrity, and Community
• Preferred U.S. personal injury, insurance verification, or medical records experience
• Experience with SmartAdvocate, Case Status, or similar legal case management systems
• Experience supporting remote U.S. legal teams; English-Spanish bilingual skills

Responsibilities

• File Setup and Development: Review new assigned cases for completeness and accuracy; verify intake information and missing documentation
• Coverage and Liability Investigation: Confirm insurance details, open claims, draft and transmit documents, obtain records
• Client Communication: Explain the process and next steps to clients; maintain trust during development
• Records and Document Coordination: Retrieve, label, organize medical and billing records; maintain electronic files
• Workflow, Quality and Team Support: Update case management system; prepare notes and status updates
• Confidentiality and Scope: Safeguard client and medical information; follow supervision and data security requirements

Skills

Investigative judgement

English communication

Documentation

Organization

Remote collaboration

Tools

SmartAdvocate

Case Status

Job description

Kenny Habetz Injury Law is seeking a remote Claims Verification Case Manager to maximize case value, improve client experience, and prepare attorney-ready files. You will bridge intake and legal teams, manage file setup, investigations, and client communications, while ensuring confidentiality and adherence to U.S.

business hours from a Mexico-based role. The position emphasizes accuracy, proactive follow-up, and collaboration with U.S.-based teams, with a focus on personal injury claim