Remote Chief of Staff for Healthcare Operations

Pearl; Mexicali; Remote; MXN 1,492,000 - 2,238,000; Full time

Benefits offered by this job

Fully remote work

Mentorship from international experts

PTO and healthcare coverage options

Global networking opportunities

Job summary

Pearl is seeking a Chief of Staff to work remotely across LATAM, overlapping US Eastern hours. The role starts hands-on, managing the COO’s calendar, tracking commitments, and coordinating cross-functional projects.

You will help organize dashboards, reports, and client account processes, with gradual ownership of operations and strategic initiatives. You will communicate in English and Spanish, support billing/compliance tasks, and drive process improvements using data and automation.

Qualifications

• 4+ years of experience in executive support, project management, business operations, or similar roles.
• Hands-on use of Microsoft Outlook for calendar and inbox management.
• Excel for reporting, dashboards, and data organization.
• Experience building or maintaining project trackers or dashboards (Smartsheet).
• Experience coordinating cross-functional projects with multiple stakeholders.
• C1+ English and C1+ Spanish (CEFR).

Responsibilities

• Manage the COO’s calendar, meetings, and competing priorities.
• Run Outlook inbox management and executive follow-ups.
• Track key commitments, deadlines, and action items.
• Set up task-management systems to improve executive productivity.
• Coordinate stakeholders, timelines, and deliverables across functions.
• Maintain project trackers, dashboards, and reports in Smartsheet and Excel.
• Support administrative processes for operations, compliance, and internal functions.
• Identify inefficiencies and recommend process improvements.

Skills

Outlook calendar management

Excel reporting

Smartsheet dashboards

Cross-functional coordination

English (C1+)

Spanish (C1+)

Task management

Executive support

Project tracking

Healthcare/regulated industry (nice-to

Tools

Outlook

Microsoft Excel

Smartsheet

Todoist

Job description

Pearl is seeking a Chief of Staff to work remotely across LATAM, overlapping US Eastern hours. The role starts hands-on, managing the COO’s calendar, tracking commitments, and coordinating cross-functional projects.

You will help organize dashboards, reports, and client account processes, with gradual ownership of operations and strategic initiatives. You will communicate in English and Spanish, support billing/compliance tasks, and drive process improvements using data and automation.