Remote Cardiology Care Navigator

myTomorrows; Naucalpan de Juárez; A distancia; MXN 125.000 - 175.000; Jornada completa

Descripción de la vacante

CDMX Seamless Assist is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy US-based cardiology team. The role focuses on patient communication, scheduling, care coordination, and clinical documentation in a remote setting.

The ideal candidate has a clinical background, telehealth or remote care experience, and comfort managing a high-volume caseload. Cardiology experience is preferred but not required.

Formación

• Clinical healthcare background: CNA, MA, RN, or equivalent credential.
• 3+ years of experience in healthcare, telehealth, or medical office settings.
• Experience in care coordination or care management, preferably in telephonic or remote settings.
• B2+ English proficiency; assessed at screening.
• Experience using EMR/EHR systems.
• Strong patient-centered communication skills.
• Ability to work U.S. business hours (CT).
• Strong written and verbal English communication; assessed at screening.

Responsabilidades

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems.
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps.
• Support patients navigating cardiology care pathways, including CHF management protocols.
• Track testing schedules, follow-up appointments, and remote patient monitoring workflows.
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients.
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing).
• Maintain accurate and timely clinical documentation in EMR/EHR systems.
• Ensure all patient interactions and records meet HIPAA compliance standards.
• Support billing documentation and insurance coordination as needed.

Conocimientos

Clinical background

Telehealth experience

EMR/EHR proficiency

Strong communication

B2+ English

Remote work

Herramientas

EMR/EHR systems

Remote monitoring platforms

Descripción del empleo

CDMX Seamless Assist is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy US-based cardiology team. The role focuses on patient communication, scheduling, care coordination, and clinical documentation in a remote setting.

The ideal candidate has a clinical background, telehealth or remote care experience, and comfort managing a high-volume caseload. Cardiology experience is preferred but not required.