Remote Cardiology Care Navigator (RN/MA/CNA)

Seamlessassist; Ciudad de México; Presencial; MXN 168.941 - 193.076; Jornada completa

Descripción de la vacante

Seamlessassist is seeking a Remote Patient Care Coordinator for a US Cardiology Team. The role centers on patient communication, scheduling, care coordination, and clinical documentation in a high-volume remote setting.

The ideal candidate has a clinical background (CNA/MA/RN) and 3+ years in healthcare or telehealth, with proficiency in EMR/EHR systems and English at a strong professional level. US Central Time hours are required.

Formación

• Clinical healthcare background: CNA, MA, RN, or equivalent credential.
• 3+ years of experience in healthcare, telehealth, or medical office settings.
• Experience in care coordination or care management; telephonic/remote preferred.
• B2+ English proficiency; assessed at screening.
• Experience using EMR/EHR systems.
• Strong patient-centered communication skills.
• Ability to work US business hours (Central Time).
• Strong written and verbal English communication; assessed at screening.

Responsabilidades

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems.
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps.
• Support patients navigating cardiology care pathways, including CHF management protocols.
• Track testing schedules, follow-up appointments, and remote patient monitoring workflows.
• Coordinate with the clinical team to ensure continuity of care across 150+ patients.
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing).
• Maintain accurate and timely clinical documentation in EMR/EHR systems.
• Ensure all patient interactions meet HIPAA compliance; assist with billing documentation.

Conocimientos

Clinical communication

Care coordination

Telehealth experience

EMR/EHR proficiency

English proficiency (B2+)

US Central Time availability

Educación

CNA/MA/RN credential

Herramientas

EMR/EHR systems

Remote patient monitoring

Descripción del empleo

Seamlessassist is seeking a Remote Patient Care Coordinator for a US Cardiology Team. The role centers on patient communication, scheduling, care coordination, and clinical documentation in a high-volume remote setting.

The ideal candidate has a clinical background (CNA/MA/RN) and 3+ years in healthcare or telehealth, with proficiency in EMR/EHR systems and English at a strong professional level. US Central Time hours are required.