Patient Navigator

myTomorrows; Tlalnepantla; A distancia; MXN 125.000 - 176.000; Jornada completa

Descripción de la vacante

myTomorrows is seeking a Cardiology Patient Navigator to support a US-based cardiology team from a remote setting. The role emphasizes patient communication, scheduling, care coordination, and clinical documentation for a high-volume caseload.

Ideal candidates have a CNA/MA/RN background, 3+ years in healthcare or telehealth, and experience with EMR/EHR systems. Strong English skills (B2+) and ability to work US Central Time are required.

Formación

• Clinical healthcare background: CNA, MA, RN, or equivalent credential.
• 3+ years of experience in healthcare, telehealth, or medical offices.
• Experience in care coordination or care management, telephonic/remote preferred.
• B2+ English proficiency; assessed at screening.
• Experience using EMR/EHR systems; strong patient communication.
• Ability to work US business hours (Central Time).
• Strong written and verbal English communication; assessed at screening.

Responsabilidades

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR.
• Conduct telephonic or remote patient outreach to reinforce care instructions.
• Support patients navigating cardiology care pathways, including CHF protocols.
• Track testing schedules, follow-ups, and remote monitoring workflows.
• Coordinate with clinical team to ensure continuity of care for 150+ patients.
• Maintain HIPAA-compliant documentation and assist billing documentation.

Conocimientos

Clinical background (CNA/MA/RN)

3+ years healthcare/telehealth

EMR/EHR experience

Strong communication skills

English proficiency B2+

Remote patient care

Herramientas

EMR/EHR systems

Remote monitoring platforms

Descripción del empleo

Cardiology Patient Navigator

CDMX Seamless Assist

Remote Patient Care Coordinator — US Cardiology Team (RN/MA/CNA) | $5-7/hr

Coordinates patient care and clinical operations for a US-based cardiology team, with a focus on patient communication, documentation, and workflow support.

Sector

Healthcare — Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

US business hours, Central Time (CT) — required

Rate

USD 5- 7per hour

Location

Remote · Global.

Tools

EMR/EHR systems, remote patient monitoring platforms.

Role Overview

Our client is seeking a Remote Patient Care Coordinator (Cardiology Patient Navigator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume caseload of 150+ patients across multiple priorities. Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, telehealth, utilization review, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.

Key Responsibilities

Patient Communication & Scheduling

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
• Support patients navigating cardiology care pathways, including CHF management protocols

Care Coordination

• Track testing schedules, follow-up appointments, and remote patient monitoring workflows
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)

Documentation & Compliance

• Maintain accurate and timely clinical documentation in EMR/EHR systems
• Ensure all patient interactions and records meet HIPAA compliance standards
• Support billing documentation and insurance coordination as needed

Who Will Succeed

This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment — managing many moving pieces at once with warmth and clinical precision.

• Friendly, collaborative, and outcomes-focused
• Comfortable balancing 150+ patients across multiple priorities simultaneously
• Self-directed in a remote setting with evolving processes
• Proactive communicator with providers and patients alike
• Confident adapting to new systems, tools, and workflows in a growing environment

Experience & Skills

Required

• Clinical healthcare background: CNA, MA, RN, or equivalent credential
• 3+ years of experience in healthcare, telehealth, or medical office settings
• Experience in care coordination or care management, preferably in telephonic or remote settings
• B2+ English proficiency; assessed at screening
• Experience using EMR/EHR systems
• Strong patient-centered communication skills
• Ability to work US business hours (Central Time) consistently
• Strong written and verbal English communication; assessed at screening

Preferred

• Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
• Outpatient cardiology, home health, or telemedicine experience
• Remote patient monitoring exposure
• Medical billing or prior authorization knowledge
• Prior experience working as a contractor or in startup/evolving environments

Remote Work Requirements

• Personal Windows/Mac laptop, 16 GB RAM minimum.
• Windows 11+ or supported macOS with Google Chrome.
• External monitor, mouse, and keyboard.
• Working webcam, microphone, and headset/audio.
• Reliable broadband: 100 Mbps download / 10 Mbps upload minimum.

Cardiology Patient Navigator (Coordinator)

CDMX Seamless Assist

Cardiology Patient Navigator (Coordinator)

Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, and workflow support.

Sector

Healthcare — Cardiology / Care Coordination

Reports to

Clinical Lead / Provider Team

Type

Full-time

Hours

U.S. business hours (CST)

Rate

USD 5–6 per hour

Location

Remote

Tools

EMR/EHR systems, remote patient monitoring platforms

Role Overview

Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities. Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.

Key Responsibilities

Patient Communication & Scheduling

• Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
• Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
• Support patients navigating cardiology care pathways, including CHF management protocols

Care Coordination

• Track testing schedules, follow-up appointments, and remote patient monitoring workflows
• Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients
• Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)

Documentation & Compliance

• Maintain accurate and timely clinical documentation in EMR/EHR systems
• Ensure all patient interactions and records meet HIPAA compliance standards
• Support billing documentation and insurance coordination as needed

Who Will Succeed

This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.

• Friendly, collaborative, and outcomes-focused
• Comfortable balancing 150+ patients across multiple priorities simultaneously
• Self-directed in a remote setting with evolving processes
• Proactive communicator with providers and patients alike
• Confident adapting to new systems, tools, and workflows in a growing environment

Experience & Skills

Required

• Clinical healthcare background: CNA, MA, RN, or equivalent credential
• 3+ years of experience in healthcare, telehealth, or medical office settings
• Experience in care coordination or care management, preferably in telephonic or remote settings
• B2+ English proficiency | B2+ Spanish proficiency (bilingual required)
• Experience using EMR/EHR systems
• Strong patient-centered communication skills
• Ability to work U.S. business hours (CT)
• Strong written and verbal English communication; assessed at screening

Preferred

• Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
• Outpatient cardiology, home health, or telemedicine experience
• Remote patient monitoring exposure
• Medical billing or prior authorization knowledge
• Prior experience working as a contractor or in startup/evolving environments